Any type of transaction (digital, debit card, ATM, in-branch, etc.) can trigger a real-time alert. For debit card transactions, real-time alerts apply for Centier Consumer Debit and Business Debit cards only. They do not apply for HELOC cards.

Low Balance, Debit, or Deposit alerts can all be configured to be sent in real time.

Once logged into digital banking, click on an account. In the header where your balance is displayed, click on the download button (down arrow). Under “Download Format” choose Quicken or Quickbooks, then select your date range and click the download button.

Once you are logged into Quicken/Quickbooks, you will need to link your Centier Accounts. Go to add Account(+), and search for Centier. Once you locate Centier Bank, you will enter your Centier Digital Banking Login credentials. Follow the prompts and the accounts you select will populate within Quicken/Quickbooks. 

With our watch app, you can view balances and transaction history, find locations, and receive notifications.

Make sure the Centier mobile app is downloaded on your mobile device (phone). The watch app should automatically sync to your phone. If it does not, you will need to go to the "Watch" app on the phone, click on "Centier" in the list, then toggle on "Show App on Watch".

Make sure the Centier mobile app is downloaded on your mobile device (phone). The watch app should automatically sync to your phone. If it does not, you will need to go to the "Watch" app on the phone, click on "Centier" in the list, then toggle on "Show App on Apple Watch".

Yes, to learn how to Manage Alerts from mobile device Click Here for online/desktop Click Here

We now offer the following types of alerts: Custom Account Alerts, Business Banking Alerts, Bill Pay Alerts, Security Alerts, Card Alerts, and Money Management Alerts.

Some of our alerts are designed to run on a schedule, other alerts are real-time based on activity.

No, you only have access to your cards issued in your name.

Yes, to learn how to Manage Cards and increase your daily spending limit from your mobile device,  click here, or for online/desktop,  click here.

To learn how to Manage Cards and change your debit card PIN from your mobile device Click Here for online/desktop Click Here

Yes, this can be done within digital banking. Select "Manage Cards" in the left hand column. Under the appropriate debit card you will see the "Travel Notification" option. 

To learn how to Manage Cards and set up travel notifications from your mobile device, click here, or for online/desktop, click here.

To learn how to schedule debit cards to turn on and off on a schedule from your mobile device, click here, or for online/desktop, click here.

To learn how to Manage Cards and report your card lost/stolen from your mobile device, click here, or for online/desktop, click here.

Yes, to learn how to Manage Cards and turn a card on/off from your mobile device, click here, or for online/desktop, click here.

Simply text STOP to 662265.

Click on "Manage Profile" under your name on the left of the navigation and select "Phone." Next, select the "Phone Number" that you wish to utilize for Text Banking (to set up device, see "How do I set up Text Banking" FAQ). Under "Edit Device," click "SMS Text Banking." Click the link "Get Help and view all available commands here." The list of Text Banking commands will pop up.

Text 662265.

Click on "Manage Profile" under your name on the left of the navigation and select "Phone." Next, "Add new mobile device" or select your phone number from the list and click "Enroll This Device." Next, give this device a "Nickname," and under "Select Your Device" choose from the Android, Apple, Windows or BlackBerry logos, next to "Can your device receive a text message?" click the circle to turn it green, then click "Add Device." A message will appear that you have finished the enrollment process, to continue setting up Text Banking click "View New Device." Here, it may state the phone is "Not Verified." If so, click "SMS," then you will receive a text message, add this code into "Verification Code" and then "Verify Device." Here the "Edit Device" screen will pop up to let you know your phone has been verified. Now you can set up Text Banking options under "SMS Text Banking." These options default to off. Here click the "Off" button and you will be asked to confirm "Turn on SMS Text Banking?" Click "Turn On." For further options, click the small arrow next to the "On/Off" button to turn Text Banking on/off for your specific accounts.

Mobile deposits will reflect in your account sooner than before. Deposits will be uploaded multiple times a day: In the morning, afternoon and evening each business day (not including weekends or holidays.

Yes, you will be able to add multiple checks to a mobile deposit by clicking on the "+Add Additional Check" option.

If the receiver does not accept the person-to-person (P2P) funds after three (3) business days, the transaction is cancelled.  You will need to repeat the payment process.

At this time you may not request funds from another person. This is an enhancement we have planned for a future release.

To send a P2P payment, click on "New Transaction" under "Move Money". Only checking accounts can be set up as the from account. NO SAVINGS accounts. To learn about P2P transfers on a mobile device Click Here for online/desktop Click Here

Real-time person-to-person (P2P) payments transfer within minutes.

Bill Pay can be found under the "Move Money" tab on the left side of the navigation.

When you schedule a payment using Bill Pay, it will come out of the account at the end of that business day, assuming it was in before 3pm CT. If you set the payment up on a weekend or holiday, it will not come out of your account until the end of the next business day.

Within digital banking, click on the "Support Center" tab on the left side of the navigation. Click on "Choose a Form to Submit" then select the "Change of Address" form.

Yes, you can still email us. However, we would prefer you send a secure message. Simply click on the "Support Center" tab on the left side of the navigation. Under "Contact Support" click on "New Request".

You can find your account number and routing number by signing in to Digital Banking and clicking on the account you wish to view. Mobile Banking: Click on the "Details" tab at the top of the screen to view your account and routing numbers. Online Banking: View your account and routing numbers under "Balance Information" to the far right.

Once you locate the transaction in your account history, simply click on the transaction. You will then see details of that transaction, including images.

You can complete a Stop Pay by signing in to digital banking and clicking on the account that needs a stop pay. Mobile Banking: Click on the "Services" tab at the top of the screen, then click on "Stop Payment". Online Banking: On the lower right of the screen, under "Account Services", click on "Stop Payment". Then complete the form for a check or ACH stop pay.

Once you locate the transaction in your account history, simply click on the transaction. Then click on "+ Attach Image(s)". Through the mobile banking app you can take a picture of the receipt. You can also upload a image from your mobile device or computer.

Sign in to digital banking. Under "Manage Profile", click on "Phone". From this screen, you can verify your phone numbers or add a new one. Some phone numbers displaying on the screen may have been provided when opening past accounts. If you want to remove a phone number and are unable to do so, please contact our 1-888-236-8437, or visit a branch location here.

Sign in to digital banking. Under "Manage Profile", click on "Email". From this screen you can verify your email address or add a new one. Some email addresses displaying on the screen may have been provided when opening past accounts. If you want to remove an email address and are unable to do so, please contact our 1-888-236-8437, or visit a branch location here.

Sign in to digital banking. Under "Manage Profile" you will see many options, click on "Reorder Accounts". Once your accounts display, click on the icon to the right of the account number. Then simply drag up or down.

Sign in to digital banking. Under "Manage Profile" you will see many options, click on "Rename Accounts". Once your accounts display, simply click on the name to edit.

Within digital banking, click on the "Support Center" tab on the left side of the navigation. From there, you can call, chat, or send us a secure message.