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What Our Clients Say

I recently had the pleasure of working with Ryan at Centier Bank for my loan process, and I cannot speak highly enough of his exceptional service. From the initial consultation to the final closing, Ryan demonstrated unparalleled professionalism, expertise, and dedication. Ryan’s deep understanding of the loan process and financial products was evident from the start. He provided clear, concise explanations and answered all my questions with patience and precision. His expertise made me feel confident and well-informed throughout the entire process.

Ryan’s communication skills are outstanding. He kept me updated at every stage, ensuring I was never left in the dark. His timely responses and proactive approach made a significant difference in my experience. I always felt like a priority, and his attentiveness was truly appreciated. The efficiency with which Ryan handled my loan application was remarkable. He was prompt in addressing any issues and ensured that all paperwork was processed swiftly. Thanks to his diligence, the entire process moved along smoothly and without unnecessary delays. Ryan made what can often be a stressful process incredibly easy. His clear guidance and support simplified each step, from application to approval and finally to closing. I felt well- supported and at ease, knowing that Ryan was managing everything with expertise and care.  

The closing process was seamless, thanks to Ryan’s meticulous attention to detail. He ensured that all documents were in order and that I understood every aspect of the closing. His thoroughness and commitment to excellence were evident, making the final steps of securing my loan a breeze.

I am extremely satisfied with the service provided by Ryan at Centier Bank. His professionalism, knowledge, and dedication to his clients are truly commendable. I highly recommend Ryan to anyone in need of loan services. He is an asset to Centier Bank and a trusted advisor for anyone navigating the loan process. Thank you, Ryan, for your outstanding service and for making my loan experience a positive one!

Jagruti C.
Client Testimonial - Jagruti C

As a top-producing realtor and team leader, I have the privilege of working with countless professionals in the real estate industry, but I can confidently say that Jaimie Griffith stands out as the absolute best. She is more than just a lender—she’s a partner, a problem-solver, a true advocate for her clients, and now a trusted friend. Jaimie is the most organized and proactive person I’ve ever met. She doesn’t just anticipate potential issues—she comes up with solutions before they even surface. Her level of care and dedication is unparalleled; she consistently goes above and beyond to ensure a smooth and stress-free experience for everyone involved. Her ability to communicate effectively and make even the most complex financial processes feel simple and manageable is definitely a gift. Clients adore her and so do I! If you’re looking for a lender who truly puts your needs first, Jaimie Griffith is the one you want by your side.

Susan M
Realtor - Susan
I recently purchased my next home, and I expected the mortgage process to be intense, especially given my previous experience with a different lender. But working with Jaimie Griffith was an entirely different, and a much better, experience! Jaimie was incredibly attentive and answered my questions thoroughly. Her communication and organization were outstanding, keeping not just me but also the realtors informed every step of the way. She ensured everyone was on the same page during the entire process which made a huge difference. Thanks to Jaimie’s dedication and expertise, everything went smoothly and MUCH faster than I anticipated. If there were ever any issues, Jaimie took care of them before I even knew of them. Now, I’m happily settling into my new home and couldn’t be more grateful for how easy she made the process. Highly recommend Jaimie to anyone looking for a lender who goes over and beyond every step of the way!
Emily
Client Testimonial - Emily

"I can't thank Jaimie and her team at Centier Bank enough for helping me buy my first investment property in 2023. As a blue-collar worker, I was nervous about navigating the mortgage process, but Jaimie made everything so simple and stress-free. She took the time to explain every step, answer all my questions, and ensure I felt confident in my decisions. Her professionalism and dedication really stood out, and I always felt like she had my back. Thanks to her guidance, I'm now a proud property owner and excited to start building my investment portfolio. If you're looking for a mortgage officer that truly cares, I highly recommend Jaimie and her team!"

Alex
Client Testimonial - Alex

"In all of our real estate transactions, from purchasing to refinancing, I would never think of using anyone other than Jennifer. Her personal care and attention to our needs as a home owner far exceed any others in her line of work. She truly adds an unparalleled foresight into potential issues and/or questions prior to them surfacing. Her attention to detail and responsiveness is an extremely welcome approach in this day and age of technology and lack of personal communication."

                    
James and Celena
Mortgage Testimonial
As a first-time homebuyer, to say that I was nervous about the process, is an understatement. When I began working with Jaimie, all those fears faded. She was so attentive and was there any time I had any questions. She thoroughly explained each step of the process and she truly followed up with us every step of the way. Her and her team are so knowledgeable and made the whole “scary” home buying process feel easy. She also introduced us to our realtor, which was one of the biggest blessings. I could not recommend Jaimie enough.
Samantha
Client Testimonial - Samantha
Jaimie Griffith is truly one of the best lenders I’ve had the pleasure of working with as both an agent and a transaction coordinator. Her knowledge of diverse loan programs is unmatched, and she’s always thorough, attentive, and an excellent listener. What really sets her apart are her outstanding communication skills, which make every transaction seamless. I’m always thrilled to see her name on a pre-approval because I know the process will be smooth and efficient from start to finish.
Betty
Realtor & Transaction Coordinator - Betty

"As a client for well over five years, Centier has provided Berglund Construction with the professional counsel needed to make difficult, yet informed, banking decisions. Centier's exemplary service is evident in the knowledgeable, efficient, and effective service we are given. We have opened offices in several different states and have been able to manage our Columbus, OH and Chesterton, IN operations without any disruptions because of Centier's flexibility."

Fred Berglund
Berglund Construction

"I recently refinanced my home mortgage with Candy. Her years of experience and knowledge of the mortgage industry were very apparent. She confidently addressed my specific questions and concerns during the loan process in a pleasant and professional manner. I was so impressed with the service. It was a very positive experience and I would definitely work with Candy again in the future."

Jeannette
Mortgage Testimonial
“Working with Kelly was a pleasure. Her friendly, yet professional manner helped us make
informed decisions. We truly appreciate the way she walked us through every step with patience
and answered all our questions along the way. I would highly recommend Kelly to anyone

looking for loan assistance.”

Melissa M.
Client Testimonial - Melissa M.

“Kelly has been outstanding from day one. She has always been available to answer my
questions or will call me to discuss my options. She is incredibly knowledgeable, and I fully trust
her. I would highly recommend her to my friends and would not consider going anywhere else.”


James S.
Client Testimonial - James S.

"We were looking for a local, community bank with friendly faces to build a relationship. Centier’s associates are always there when we need them. I am grateful my bankers were proactive making sure we had everything we needed during the PPP loan process."

Darquia Biffle, Owner
Big Daddy’s Barbeque

Jaimie Griffith was my loan officer, and she was amazing. She guided me through the process and was very helpful. She made the entire process of buying a home easy. Jaimie was available and made me feel like I was her only client. I highly recommend her!

April
Client Testimonial - April

Please let your team lead by Ryan Bender And Brooklyn in Plymouth know how much it means to me to be
treated with courteous dignity and respect. Their interoffice communication was astonishing, and they treated me
like a friend from day one. Impressive!

Bradley B
Client Testimonial - Bradley B

"I saw the passion that Centier has for helping people and that is what convinced me. Since then, it’s been one welcome experience after another. We have formed personal relationships with the Centier Team, and it just keeps on growing."

Deb Lambert, President & CEO
Byron Wellness Community

During my internship at Centier Bank, I found the bank’s culture and work environment to be incredibly supportive and beneficial. Centier has a unique and authentic culture where everyone is genuinely supportive of one another.

Serena Frahm
Marketing Intern

"I have never experienced a bank that was passionate about my business’ success the way the team at Centier is. They are fun, creative, and dedicated to a long term, full banking relationship with their clients."

Charlie Crouse, President
TBA & Oil Warehouse

“We had a great experience with Kelly. She is an exceptional professional. She was so helpful
during our initial mortgage and refinancing. Our trust in Centier has been solidified.”

Cheryl and Scott
Client Testimonial - Cheryl and Scott

Ryan B was awesome in every way! He told us at beginning of the process that he would do all he could to make
it as easy as possible for us. He exceeded our expectations in every way!

Lori S.
Client Testimonial - Lori S

Jaimie was so amazing in assisting us through the whole process from start to finish. She was so helpful, kind, and extremely knowledgeable. Thank you for the great experience!

Sarah
Client Testimonial - Sarah

The internship tremendously improved my skills both professionally and personally. I believe that my communication skills increased along with my ability to publicly speak.

Joel Hanna
Human Resources & Talent Development Data Analyst Intern

"Centier Bank took good care of me during my mortgage refinance. I am very pleased with the great rate, reducing the number of years and the quick turnaround time."

Bonnie C.
Mortgage Testimonial
"Debbie and her staff at the Griffith office are wonderful! It’s great just knowing Debbie is just a phone call away when I need help with a banking need."
Gina C.
Client Testimonial
"Centier’s employees treat you like the friend and neighbor you are. Their online and mobile banking is customer-friendly and so easy to use."
Dennis W.
Client Testimonial

I was lucky to meet many great people ranging from Interns to Senior Management, with everyone at Centier being very humble and open.

Sam Latinovich
Data Analyst Intern

"Centier Bank has been so easy to work with. What I appreciate the most is how amicable and helpful the staff have all been."

Lori E.
Client Testimonial

"I recommend Centier Bank because they make it easy for their clients. Centier is the best bet. Honestly, I love my bank!"

Kiera W.
Client Testimonial

"I love online banking and Centier’s mobile app is very easy to use! If you are looking for a bank, look no further!!!"

Shirley C.
Client Testimonial
"Very courteous service and helpful with free checking and free alerts on your account. Love this bank. No fees, no lies!"
Mark P.
Client Testimonial

"I love my bank...after living in Kentucky for six years I came back to Centier. Everyone is so nice and very helpful."

Alice W.
Client Testimonial

"Every Centier branch has a helpful staff and is always ready to answer any questions. Thanks everyone!"

Adam S.
Client Testimonial

"I felt like an important person from the moment I walked in to Centier Bank to open an account."

Shari P
Client Testimonial

Ryan Bender was amazing and professional and friendly! It was a pleasure to work with him!

Carlos R.
Client Testimonial - Carlos R

"Kelly Hendrickson was outstanding during our refinance of mortgage."

Cheryl
Mortgage Testimonial
"My husband and I love Centier! We will never go to another bank."
Keziah P.
Client Testimonial

"I love being a Centier customer. They are always there for me."

Deangela C.
Client Testimonial

"I feel as if I'm banking with a good friend or family member!"

Timothy S.
Client Testimonial

“Kelly was awesome throughout the whole process!”

Matthew H.
Client Testimonial - Matthew H.

"Employees are always friendly and helpful!"

Diane C.
Client Testimonial

"I love Centier bank they are the best."

Beth C.
Client Testimonial